PRIVACY POLICY

The privacy notice is part of the use of the website www.sillasandchairs.com


RESPONSIBLE

In compliance with the Federal Law of Protection of Personal Data in Possession of Individuals, Grupo Mueblero Sillas&Chairs, S.A de C.V, informs you that GMS is responsible for your personal data. The "User" may contact Grupo Mueblero Sillas&Chairs, S.A de C.V. at any time through our email ventas01@sillasandchairs.com. Our telephone number is (33) 3690 0145 (33) 3690 0802 (33) 3792 4754. We protect and safeguard your personal data to prevent damage, loss, destruction, theft, loss, alteration, as well as unauthorized processing of your personal data.

PERSONAL DATA

The information must always be true and complete. The user will respond at all times by the data provided and in no case Grupo Mueblero Sillas&Chairs, S.A de C.V will be responsible for the veracity of the same ones. The information requested to the user in the site www.sillasandchairs.com is: Full name, Phone number, Email. Your personal data will be treated based on the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility in terms of the Legislation. The confidentiality of your personal data will be maintained by establishing and maintaining effective administrative, technical and physical security measures to prevent damage, loss, alteration, destruction, use, access or improper disclosure.

DATA TRANSFER

The holder of the personal data, authorizes Grupo Mueblero Sillas&Chairs, S.A de C.V, to transfer the data provided by him to third parties (whether natural or moral person), that on the occasion of the commercial relationship with Grupo Mueblero Sillas&Chairs, S.A de C.V. require it for the entire fulfillment of the business. The holder of the personal data, understands and accepts that at no time sensitive or patrimonial data can be transferred. In the case of not being in agreement with the transmission here mentioned, the holder will have to contact to the electronic mail: ventas01@sillasandchairs.com, or in our telephones: (33) 3690 0145 (33) 3690 0802 (33) 3792 4754, in a term not greater to 5 (five) working days from the publication of the present warning since otherwise and passed this term, it accepts and authorizes Grupo Mueblero Sillas&Chairs, S.A de C.V to the transfer of the same ones.

USE OF COOKIES

You do not need to have cookies turned on to visit our website. Cookies are a small text file containing a unique identification number that is placed on the hard disk of your computer. Cookies can be used to recognize your IP address, which saves you time while you are trying to access our site. We only use cookies for your convenience in using Grupo Mueblero Sillas&Chairs, S.A de C.V. and not to obtain or use any other information about you (e.g., targeted advertising). Your browser can be set not to accept cookies, but this would restrict your use of our site. Please accept our assurance that the use of cookies does not contain personal or private data, and are virus-free. For more information about cookies, go to http://www.allaboutcookies.org, and for information about deleting them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html. In the case of the use of cookies, the "help" button on the toolbar of most browsers will tell you how to avoid accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable all cookies.

USE OF INFORMATION

The requested information allows Grupo Mueblero Sillas&Chairs, S.A de C.V. to contact users and potential customers. Also, Grupo Mueblero Sillas&Chairs, S.A de C.V. will use the information obtained to:
• Provide an efficient service
• To inform about new products or services that are related to the one contracted or acquired by the client.
• To comply with obligations contracted with our clients
• Inform about changes in our products or services
• To provide a better attention to the user. The personal or business data provided by the user will be part of a file containing your profile. The user can modify his profile at any time using his user number and password.

USAGE LIMITATIONS AND DISCLOSURE OF PERSONAL INFORMATION

In our program of notification of promotions, offers and services through e-mail, only Grupo Mueblero Sillas&Chairs, S.A de C.V has access to the information collected. This type of advertising is done through notices and promotional e-mail messages, which will only be sent to you and those contacts registered for that purpose, this indication may be modified at any time by sending an email to ventas01@sillasandchairs.com.

LAW ENFORCEMENT

Grupo Mueblero Sillas&Chairs, S.A de C.V. will only share data in order to fulfill its obligations to its customers. Grupo Mueblero Sillas&Chairs, S.A de C.V. will only share data when it has been required by court order to comply with procedural provisions.

CHANGES TO THIS POLICY

We reserve the right to make changes or updates to this privacy notice at any time, in order to comply with new legislation or jurisprudence, internal policies, new requirements for the provision or offering of our services or products and market practices. These modifications will be available to the public through our website www.sillasandchairs.com, section privacy notice.

Refund and Cancellation Policy

Custom products are manufactured exclusively for you and cannot be returned. All manufacturing requires a deposit of 50% of the value of the quotation, which upon cancellation or change without notice will not be refunded.
What happens if my product arrives damaged, defective or not what I ordered?
f this happens, send us an email with a photograph of the damage to ventas01@sillasandchairs.com, within 5 calendar days after receiving the product, so that our experts can evaluate the situation. If you require more information, please contact us at (33) 3690 0145 (33) 3690 0802 (33) 3792 4754).
What should I do if I can't find an answer to my questions on this page?
If this happens, you can always contact our customer service at (33) 3690 0145 (33) 3690 0802 (33) 3690 0802 (33) 3792 4754.

Shipping Policy

The company does not have home deliveries, so the customer will be responsible for the logistics of the delivery. DELIVERY TIME
Grupo Mueblero Sillas&Chairs, S.A de C.V , has the delivery time will be between 60-80 working days, depending on the requested product and the production that is running at the moment. Delivery periods are indicative and, therefore, are not considered strict deadlines. Even if a delivery period has been exceeded, it will not give you any right to compensation. For this, a notice of default must be sent to Grupo Mueblero Sillas&Chairs, S.A. de C.V.
ORDER TRACKING
You can follow up by sending an email to ventas01@sillasandchairs.com